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If our chatbot or -> Support Portal couldn’t help you, please contact us here, we are happy to help.
Support Desk Ticket
⚡Help us help you faster!⚡
The more details you share upfront, the quicker we'll have an answer for you. Depending on your issue, helpful information may include:
😎 ⮞ your customer number (always helpful, if you have it handy)
📱 ⮞ screenshots, technical details (app version, phone model & OS version)
🔋 ⮞ charging station details (station name, connector number, date/time of charging session)
💶 ⮞ payment details (payment method, invoice number, last 4 digits of your card)
Required fields are marked with an asterisk*
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